Support Center

Need help with PixNest?

Find answers fast, submit support requests, contact team members, or start live support from one place.

Frequently Asked Questions

Search through help articles and common answers loaded directly from Supabase.

FAQs will appear here when loaded from Supabase.

Submit a Support Request

Send a request directly to your Supabase support_requests table so your team can review it.

This form inserts a new row into your support_requests table in Supabase.

Quick help options

Use any of these options depending on what you need right now.

Check the FAQs Fast answers for account, upload, billing, and technical questions.
Send a support request Your request goes straight into Supabase for your team to track.
Use live support Logged-in users can start a support session and exchange messages live.

Support status

Keep this connected to your support workflow and live support flow.

Supabase Connected Live Chat

Call Team Members

Your support team members below are loaded from Supabase. Users can call, email, or request a callback.

Support team members will appear here when loaded from Supabase.

Live Support

Start a live support session connected to Supabase. For security, this part works for logged-in users.

Log in to access live support

FAQs, team contact cards, and support requests stay public. Live support chat is reserved for logged-in users so each chat session can stay tied to the right account.

How live support works

Logged-in access Each live session is linked to the authenticated Supabase user.
Messages stored in Supabase Every new chat message is saved in live_support_messages.
Realtime ready Agent replies can appear live when Realtime is enabled for the messages table.

Need another option?

You can also submit a support request or request a callback from a team member card.

Go to Support Request Form